Privacy Policy
How we collect, use, and protect your information when payments are processed through Redsys
Introduction
This Privacy Policy describes how Spectra Sphere LLC (we, us, or our) collects, uses, and shares information when you use MedLibrary, our website, applications, and related services (collectively, the Services). Spectra Solutions SL acts as the merchant/payment counterparty for card transactions processed via Redsys, as described in our Legal notice and Payment terms. By using the Services, you agree to this Privacy Policy.
If you do not agree, please do not use the Services.
Information we collect
We may collect information you provide directly, such as when you create an account, enroll in courses, contact support, or subscribe to communications. This may include your name, email address, account credentials, billing-related contact details, and messages you send us.
We also collect certain technical information automatically when you use the Services, such as device type, browser type, general usage information, and approximate location derived from IP address, to operate, secure, and improve the Services.
Payments: Redsys and Spectra Solutions SL
Payments for MedLibrary are processed through Redsys (Redsys Servicios de Procesamiento, S.L.) and associated acquiring bank/card-network infrastructure. The merchant of record for these card payments is Spectra Solutions SL (NIF B22918353), with registered office at C/ ALEJANDRO DUMAS 17 - OFFICES, MÁLAGA, MÁLAGA, Spain. Public registry information: Registro Mercantil (open data directory).
When you complete checkout, payment information is submitted through Redsys payment channels. We do not store full payment card numbers on our servers. Redsys and related financial entities process payment data under their own legal terms and privacy notices. Please review:
We may receive limited payment-related information (for example transaction identifiers, authorization status, masked card metadata, and risk signals) to fulfill purchases, grant access to paid content, prevent fraud, and meet legal obligations.
Payment authorization and disputes
When you submit payment details at checkout, you authorize the applicable payment entities to charge your selected payment method for the amounts and taxes presented at checkout. You represent that you are authorized to use that payment method.
Payment disputes (including chargebacks), authentication, and card-network rules may be handled according to Redsys, acquiring-bank, and card-issuer processes, in addition to any rights available under applicable law.
How we use information
We use collected information to provide, maintain, and improve the Services; process purchases and subscriptions; communicate with you; detect and prevent fraud and security incidents; comply with law; and enforce our agreements.
How we share information
We may share information with service providers that help us operate the Services (such as hosting, analytics, email delivery, and support), under appropriate safeguards.
We share payment-related data with Redsys, Spectra Solutions SL as needed for lawful payment processing, and related payment entities as needed to process authorized payments and manage fraud or disputes. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer, as permitted by law.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to remember preferences, secure sessions, measure usage, and improve the Services. For details on categories and controls, see our Cookie Policy.
Data retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on data type and legal requirements.
Your choices and rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your personal data, or object to certain uses. You may also unsubscribe from marketing emails using the unsubscribe link in those messages. To exercise rights, contact us using the details below; we may need to verify your request.
For information processed solely within Redsys systems, Redsys may be best placed to respond directly under its applicable legal obligations.
Children
The Services are not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children in violation of applicable law.
International transfers
We may process and store information in the United States and other countries where we or our service providers operate. Those countries may have different data protection rules than your country.
Changes to this policy
We may update this Privacy Policy from time to time. We will publish the updated version and revise the effective date. Where required, we will provide additional notice.
Contact us
For privacy-related questions or requests, contact Spectra Sphere LLC:
Spectra Sphere LLC
30 N Gould St Ste N, Sheridan, WY 82801, US
Email: support@medlibrary.net
Phone: +1 (281) 905-6477