Question 1

How long do I have access to the course?

Accepted Answer

Once enrolled, you have lifetime access to the course materials. You can revisit any lesson at any time, at your own pace.

Question 2

Are there any prerequisites for this course?

Accepted Answer

Prerequisites vary by course and are listed in the Requirements section above. Generally, you should have basic knowledge in the subject area before starting.

Question 3

Will I receive a certificate upon completion?

Accepted Answer

Yes! Once you complete all lessons in the course, you'll receive a certificate of completion that you can download and share.

Question 4

Can I download the course materials for offline viewing?

Accepted Answer

Course videos are available for streaming only. However, any supplementary materials such as PDFs, worksheets, or resources can be downloaded.

Question 5

What if I have questions during the course?

Accepted Answer

You can reach out to the instructor or our support team through the platform. We're here to help you succeed in your learning journey.

Question 6

Is there a money-back guarantee?

Accepted Answer

Yes, we offer a satisfaction guarantee. If you're not happy with the course within the first 14 days, contact our support team for assistance.

Question 7

What happens when my access period ends?

Accepted Answer

Your plan gives you full access to every course and ebook for its full term. When the period ends, access simply expires — you're never charged automatically. To keep learning, choose a plan again whenever you're ready.

Question 8

Can I switch plans later?

Accepted Answer

Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the change takes effect at your next billing cycle.

Question 9

How do I choose the right plan?

Accepted Answer

Compare Individual and Practice (clinic) options on the pricing page. If you are purchasing for a team or need consolidated billing, Practice is usually the best fit. Contact support if you need help choosing.

Question 10

How does team billing work?

Accepted Answer

Practice plans are billed per seat. You can add or remove seats at any time, and billing is prorated. The team owner manages invitations and can track each member's learning progress through the admin dashboard.

Question 11

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time with no penalties. You'll continue to have access until the end of your current billing period. We also offer a 30-day money-back guarantee for new subscribers.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and support payments in multiple currencies. For Practice plans with 5+ seats, we also offer invoice-based billing.

Question 13

Do courses expire or get removed?

Accepted Answer

No, once you're a subscriber, you have lifetime access to any course you start. Even if your subscription ends, you can revisit courses you've enrolled in. New courses are added regularly and included in your subscription.

Question 14

Is there a discount for annual billing?

Accepted Answer

Yes! When you choose annual billing, you save approximately 17% compared to monthly billing. That's like getting 2 months free every year.

Frequently Asked Questions

Courses

Plans