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Accessibility Statement
Our commitment to accessible experiences on MedLibrary and checkout
Our commitment
Spectra Sphere LLC is committed to making MedLibrary and related digital experiences accessible to people with disabilities. We aim to conform to WCAG 2.1 Level AA where reasonably achievable and continuously improve accessibility as the Services evolve. Payments are completed via Redsys (merchant: Spectra Solutions SL); some payment steps may use third-party hosted interfaces.
Scope
This statement applies to core MedLibrary user flows, including navigation, account access, course discovery, learning experiences, and checkout journeys. Some third-party components (such as payment-provider hosted steps) may have separate accessibility characteristics and policies.
Feedback and assistance
If you experience an accessibility barrier, please contact us with relevant details (page URL, browser, assistive technology, and task attempted) so we can investigate and assist effectively.
Email: support@medlibrary.net
Phone: +1 (281) 905-6477
Alternative formats and accommodations
Where feasible, we provide reasonable alternative access or formats for content and interactions that create barriers. Response time depends on request complexity.
Technical standards
Our development practices include semantic HTML where appropriate, keyboard accessibility for core flows, visible focus states, text alternatives for meaningful non-text content we control, and contrast-aware design. We also use automated checks as part of quality review; automated testing alone does not guarantee complete conformance.
Ongoing efforts
Accessibility is an ongoing effort. We prioritize remediation of user-reported barriers and issues identified in audits, and we incorporate accessibility considerations into new feature delivery.
Formal complaints
If you believe we have not adequately addressed an accessibility issue, contact us first using the details above. If unresolved and local law allows, you may contact the relevant consumer-protection or accessibility authority in your jurisdiction.
Updates
We may update this Accessibility Statement from time to time. The latest revision is reflected when updates are published.
Contact
Spectra Sphere LLC
30 N Gould St Ste N, Sheridan, WY 82801, US
Email: support@medlibrary.net
Phone: +1 (281) 905-6477